Our Services

ORITE Ingredient is not merely providing quality products and services but delivering confidence, health, and safety to customers. We understand quality is equally important in the delivery of service and strive to offer customers a higher level of service quality by the following means

- Customer Satisfaction Guaranteed: In the event of materials that fail to past the test, we will take it back at our own cost and send you a replacement

- Custom Specification: Our strong partnerships with the manufacturing partners makes it possible for us to custom-made materials to a unique specification that tailors the special needs of our customers

- Contract orders: We accept contract orders within a certain time frame. Prices and conditions for contract orders may be discussed

- Product Sourcing: From ordinary ingredients to hard-to-found materials, we also provide sourcing service to customers who have a special request.

- Quick Response Time: Typically, customers’ inquiries are answered within 48 hrs from the date when the request was received. Incoming orders for stock items are guaranteed to be shipped out within 3 business days except for public holidays

- Friendly Services:  Our well-trained customer services will answer customers’ questions in a friendly and professional manner.  We believe that a friendly atmosphere helps win customer satisfaction and  is a lubricant in the communication channel